top of page
Appointment Policy: FAQ
POLICIES & FAQS

HOW TO BOOK

For your convenience, there are two ways to make an appointment. You can click on the ONLINE Booking tab and complete the appointment form. You can also contact the salon directly at (770) 237-0037 to schedule.

PRICING

CANCELLATION POLICY

As a courtesy to your stylist and other clients, we ask for a minimum 24 hour notice. This allows your stylist time to adjust his/her schedule and fill your space. If you are running more than 15 minutes late, please contact the salon as soon as you can. We will do all that we can to accommodate or reschedule your appointment.

PREPARING FOR YOUR APPOINTMENT

Please remove any twists, coils, braids and weaves prior to your appointment. NOTE: There is a $50+ additional charge for removal of weave, braids, twists, etc. and excessive detangling.

If you are scheduling for a consultation, DevaCut or any chemical process, our Texture Experts need to see your hair in its natural state.  Please arrive  at the salon with your hair in a "Wash N Go" state, and free of excessive tangles and products.  


Preparing for DevaCut 
Our stylists will use the DevaCut signature dry-cutting technique, so please arrive at the salon with your curls detangled, dry, and in their natural "Wash N GO" state. Prior to your appointment, it’s best to let your hair hang loosely.  Avoid ponytails, updos, clips, etc. 

HAIR TYPES

PROFESSIONAL PRODUCTS

We use the following professional hair care lines: MoroccanOil, Design Essentials, Influance Hair Care.

Please note, we are unable to use outside products.

We are licensed texture professionals, meaning we specialize in highly textured hair. Whether it's natural, curly, kinky, straight, or anything in between.

PAYMENT

We accept cash, debit, and credit cards (Visa, MasterCard, Discover and American Express)

CHILDREN & ADDITIONAL GUESTS

For everyone's safety, we kindly request that our clients make childcare arrangements for all children. Your child may visit our salon only if they have an appointment.

Due to limited seating area, we ask that you also refrain from bringing additional guests.

CELL PHONES

Helvetica Light is an easy to read font, with tal and narrow letters, that works well on almost every site.

POLICIES & FAQS

HOW TO BOOK

For your convenience, there are two ways to make an appointment. You can click on the ONLINE Booking tab and complete the appointment form. You can also contact the salon directly at (770) 237-0037 to schedule.

CANCELLATION POLICY

As a courtesy to your stylist and other clients, we ask for a minimum 24 hour notice. This allows your stylist time to adjust his/her schedule and fill your space. If you are running more than 15 minutes late, please contact the salon as soon as you can. We will do all that we can to accommodate or reschedule your appointment.

PREPARING FOR YOUR APPOINTMENT

Please remove any twists, coils, braids and weaves prior to your appointment. NOTE: There is a $50+ additional charge for removal of weave, braids, twists, etc. and excessive detangling.

If you are scheduling for a consultation, DevaCut or any chemical process, our Texture Experts need to see your hair in its natural state.  Please arrive  at the salon with your hair in a "Wash N Go" state, and free of excessive tangles and products.  


Preparing for DevaCut 
Our stylists will use the DevaCut signature dry-cutting technique, so please arrive at the salon with your curls detangled, dry, and in their natural "Wash N GO" state. Prior to your appointment, it’s best to let your hair hang loosely.  Avoid ponytails, updos, clips, etc. 

HAIR TYPES

We are licensed texture professionals, meaning we specialize in highly textured hair. Whether it's natural, curly, kinky, straight, or anything in between.

PROFESSIONAL PRODUCTS

We use the following professional hair care lines: MoroccanOil, DevaCurl, Design Essentials, Influance Hair Care.

Please note, we are unable to use outside products.

PAYMENT

We accept cash, debit, and credit cards (Visa, MasterCard, Discover and American Express)

CHILDREN & ADDITIONAL GUESTS

For everyone's safety, we kindly request that our clients make childcare arrangements for all children. Your child may visit our salon only if they have an appointment.

Due to limited seating area, we ask that you also refrain from bringing additional guests.

CELL PHONES

We try to maintain a relaxing environment for our clients. Please refrain from using your cell phone during your appointment time.

SALON GUARANTEE

We are committed to customer satisfaction therefore, if you are dissatisfied with your service, please let a member of management know.  We will work to correct to your satisfaction while you are in the salon.  Please note that we do not refund or redo hair once you have left the salon.  

bottom of page